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Multi-Factor Authentication Now Required for Micron.com Users
MFA helps prevent unauthorized access, even if your password is compromised, by requiring a second verification step. This significantly enhances the security of your account.
- Microsoft Authenticator App (Recommended)
Download from the App Store
Download from Google Play
- Phone (SMS verification)
Setup Steps:
- Sign in to the Micron My Account Portal
- Navigate to Security Info > Add sign-in method
- Select your preferred method and follow the on-screen instructions
Frequently asked questions (FAQs)
As part of the micron.com platform migration, your contact information was moved to a new, more secure user management system. We ask that you create a new password upon first sign in to ensure security of your account, access and contact information.
For local account users only
- Visit https://www.micron.com
- Click Sign In
- Enter your registered Micron email address and click Forgot Password?
- You’ll be redirected to the Microsoft password reset page
- Choose your preferred verification method (email, SMS, or authenticator app)
- Enter the verification code you receive
- Follow the on-screen instructions to set a new password
For local account users only
- Go to https://mysignins.microsoft.com/security-info
- Sign in with your Micron credentials
- Under Security info, click Add sign-in method
- Choose your preferred method (e.g., Authenticator app, phone, email)
- Follow the prompts to complete the setup
- You can also remove outdated methods or set a new default
If you need help or have questions, feel free to reach out to our support team at websupport@micron.com.
No. If you already had a Micron.com account, your access has been transferred to the new system along with your contact information.
If you are having issues even after following the step-by-step guide (desktop or mobilbe) below, you can contact websupport@micron.com with the email you are trying to access the site with. If you have a screenshot of the error you are experiencing, please send that to us as well. The more details you provide, the better we can assist you.
Depending on your organization’s security requirements, you may need to enable multi-factor authentication.
Because your sign in information is managed by your organization, the Micron web support team cannot assist you with troubleshooting your sign in information. You will need to speak with your company’s IT organization.
Follow these steps:
- Verify that you’ve registered before trying to sign in.
- Ensure that you’re using the same email address that you used for registration.
- If you still have issues signing in, try clearing your browser cache.
In some cases, due to domain-level restrictions, your email address might not work. If this happens, we will generate an alternative sign in for you. You will receive an email with alternative sign in credentials and further instructions.
If the problem persists, please report the issue to our support team at websupport@micron.com. We’re here to assist you in resolving the issue.
We implemented single sign-on (SSO) sign in recently. With this new process, you are redirected to sign in with your Microsoft account credentials (company email) instead of your old micron.com username and password. This new process is designed to provide a more secure and seamless sign in experience.
With single sign-on (SSO), you are required to use the same email and password credentials that you use for your company’s email account.
Single sign-on (SSO) is a user authentication service that permits a user to use one set of sign in credentials (e.g., email and password) to access multiple applications.
Here’s a simplified, step-by-step process of how SSO works:
- You enter your company email address and password on the SSO sign in page.
- The SSO system independently verifies your credentials.
- Once verified, the SSO system sends a token to the application.
- This token tells the application that you’re an authorized user.
- The application then grants you access.
This process ensures that your password remains secure. The application (in this case, micron.com) never sees your password; it only gets the token from the SSO system. It allows you to use a single set of credentials across multiple applications while keeping your password secure.
Our single sign-on (SSO) sign in functionality does not support group email access. Therefore, we kindly request that you register with individual accounts for each user.
Here are some steps you can take to resolve these issues:
- Clear your browser cache: This can help remove any cookies related to alternative sign ins and refresh the access groups if your permissions were recently updated.
- Try signing in with a different browser: If you were already signed in to an alternative account on the same browser, the system might have automatically signed you in with that account. Using a different browser can prompt the system to ask for your actual email address.
- Ensure you’re using your registered sign in ID: When signing in, make sure to select the correct SSO email associated with your account to ensure your permissions are correctly recognized.
If you continue to experience difficulties, please report the issue to websupport@micron.com. We will assist you in resolving the issue.
While registering, you might see one of these messages:
- “Your sign in is under review.” - This means your registration is either on hold or pending. Please wait for further updates.
- “Your sign in has been denied.” - This means your registration has been denied. If you think this is a mistake, please contact websupport@micron.com.
- “It seems you are already registered with us. Please sign in with your account credentials.” - This means you’re already registered. Please sign in with your existing credentials.
Your access to certain assets, features or pages may be limited due to your account status or specific permissions. If you’re having trouble, please contact websupport@micron.com.
Contact Us
For any other issues not addressed above, please reach out to our support team at websupport@micron.com. We’re here to help!